| September 2025 |
Scale & Reliability |
SLA dashboard (94.7%), AI-Ops v1 screenshots, port list |
- Reached 113 live ports; network reliability 94.7%; cumulative 162,435 charging hours
- AI-native ops v1 live (pricing, uptime, incentives, host analytics); remote-fix rate 78%, MTTR 14.6 hrs
- Standard playbooks now applied to 100% of new installs; install variance down -22%
|
| Jul–Aug 2025 |
DCFC Expansion |
Utility interconnection letters (4 sites), single-line diagrams, capex/port sheet |
- Locked 4 DCFC sites (150–350 kW), 14 stalls in pipeline; 2 with conditional approvals
- Battery-buffer designs (≈ 100 kWh / site) to avoid upgrades; modeled demand-charge reduction 28–38%
- Live ports grew +10 (to 108); rolling 30-day uptime 94.4%
|
| May–Jun 2025 |
CaaS & Host Value |
Signed MSA excerpts (redacted), host dashboard preview, revenue-share model |
- Signed 2 CaaS portfolio MSAs (total 11 properties)—we own/operate; hosts on rev-share
- Host dashboards v1 live: revenue, uptime, ESG metrics; 100% sites on monthly SLA reports
- Median NTP→Go-Live down to 24 days (from 31)
|
| Mar–Apr 2025 |
Software & Ops Automation |
Release notes, incident metrics, incentive tracker screenshot |
- Automated incident triage + remote resets cut MTTR to 17.9 hrs; remote-first resolution 71%
- Integrated incentive tracker (applications → approvals → disbursements)
- Live ports 90; rolling uptime 93.9%
|
| Jan–Feb 2025 |
Construction & Safety |
Crew roster, training logs, safety stats |
- Added a second in-house crew (now 2 crews, 12 techs fielded); night-work capability at 4 sites
- Zero OSHA recordables YTD; LOTO refresh completed across field teams
- Standardized commissioning checklists across 3 OEMs
|
| Nov–Dec 2024 |
Uptime Program |
SLA report, RCA deck, firmware rollout plan |
- Launched “no-truck-roll-first” program: remote resolution 63%, MTTR 19.8 hrs
- Firmware updates coordinated across 3 hardware vendors without service gaps
- Rolling uptime 93.6%; live ports 70
|
| Sep–Oct 2024 |
Partnerships & Pipeline |
LOIs/MSAs (redacted), pilot site photos, utilization screen |
- Added pilots with hospitality (3 hotels / 412 rooms) and multifamily (2 communities / 538 units)
- Prioritized sites with >1.5 sessions/port/day potential; dropped 3 low-utilization candidates
- Live ports 58; utilization uplift +12% on optimized pricing windows
|
| Jul–Aug 2024 |
Incentives & Financing |
Pre-approval letters, rebate tracker, SPV term sheet template |
- Secured/advanced $410k in rebates across 8 sites; time-to-approval median 32 days
- Drafted SPV/CaaS structure for asset ownership; standard host term sheet finalized
- Live ports 45; median payback modeled < 36 months for target cohorts
|
| May–Jun 2024 |
Hardware & Site Kits |
Approved Equipment List (AEL), commissioning checklist, QC photos |
- Finalized AC site kit v1; 2 OEMs approved, hot-swappable components to reduce downtime
- Unified commissioning/acceptance tests (IR/megger, load, comms) across vendors
- Live ports 32; first pass install cycle 28 days median
|
| Mar–Apr 2024 |
Foundations |
Baseline SLA, install SOPs, pilot report |
- Established baseline reliability 92.1% with early host cohort; formal SLAs signed
- Documented end-to-end install SOP (permit → trench → set → commission)
- Completed mixed-vendor pilot (interoperability + data capture); live ports 18
|